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Westcoast Connection Privacy Policy

Westcoast Connection (“WCC”) is committed to maintaining the privacy of your information. This notice explains how we collect, share, and protect information that you provide us.

Our mission is to operate and offer you useful information about travel programs for middle school and high school students, custom travel and family travel. In doing so, we post content that we feel is suitable to our users, as well as provide other online capabilities, including online enrollment, brochure requests, call requests, and staff applications. In order for us to make those services available, we may ask you to submit personally identifiable information (PII).

We are committed to keeping your personal information that you provide us private. This Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by us anytime you interact with us, including when you visit our website, when you subscribe to our online services, when you submit applications or when you submit information, brochure, or call requests.

By using this site or any of our services, you confer your irrevocable acceptance of this privacy policy; and represent that you are either an emancipated minor, possess legal parental or guardian consent, or are at least 13 years of age. If you do not agree with this privacy policy, or any of its terms, please do not provide us with any of your personally identifiable information.

What information we collect

You may provide us with certain PII when you do actions on our Site such as:

  • View or download a brochure or other WCC material;
  • Share or email an itinerary or other WCC material;
  • Schedule a call;
  • Initiate an online chat with a WCC representative or ask a question;
  • Enroll a trip member (or trip members) via our online forms and website tools;
  • Request customer support online or send us any other communication;
  • Sign up for newsletters, email alerts;
  • Share or upload photos or videos;
  • Participate or exchange comments on our Sites or blog;
  • Enter sweepstakes or contests;
  • Sign up for, or redeem special offers;
  • Leave customer reviews or feedback;
  • Apply for a job;
  • Respond to surveys;

More specifically, the PII collected through the use of our website may include:  Contact information, such as your name, e-mail address, mailing address, and phone number; participant information, including name, date of birth, school, previous program, passport, gender, health, medical & personal information; and billing information, such as a credit card number, security code and a billing address. You may also provide us with information about other people, such as their email addresses, if you email a document to a friend or refer a friend to the Site(s) or participate in our promotions.

How we use your information

We use non-personally identifiable information to monitor the use and performance of the Site so that we can learn more about how people use the Site.  This helps us improve our products and services and significantly enhance your experience on our Site.

Some examples of how our website data may be used include:

  • Provide enhanced features and functionality of the Site;
  • Fulfill your requests for our products and services;
  • Communicate with you about the status of your trip(s) and other inquiries about our products and services;
  • Send you information about our products and services;
  • For our internal business purposes, such as data analysis, audits and so forth;
  • Help us create content that is more relevant to you; and
  • Provide notices about the results of sweepstakes, contest and other promotions.

We use your email address to communicate to you about your account, enrollment forms, payment, certain trip notifications or marketing promotions. You may unsubscribe or change the frequency of our marketing emails by clicking on the ‘unsubscribe’ link at footer of one of our marketing emails. If you email a trip itinerary or other WCC information to a friend or refer a friend to the Site, we will use your friend’s email to send them the e-mail you requested. Your friend’s e-mail addresses will only be used for this purpose unless permission is otherwise granted. Your friend may contact us in any manner described in the “Contact Us” section below if they would like any further information.

How we collect information

As mentioned, WCC only collects PII that is necessary to conduct business with our clients.  The actual capturing of data falls under the following types of data collection methods:

Cookies

Our Sites use cookies to improve the quality of the experience and services we present to you. A cookie is a small text file on your computer which a website sends to your computer to allow the website to store information which uniquely identifies our users.  The cookie data collected includes, but is not limited to, the areas or pages of our website you visit, when you use the site, your account preferences, and your Unique Internet Protocol (“I.P.”) Address. This information does not personally identify you, and we do not share your cookie data with any third parties.

You can at any time choose to delete the cookies and reset your browser, to refuse all cookies or to display a message when a cookie is being sent. Please note, if you reset your browser, some of the Site features and functionality may not be available to you and you may not be able to take advantage of all the features on the Site.

Click-Through URLs

Some of our communications may use a “click-through URL” linked to content on the Site. When Users click one of these URLs, they pass through our web server before arriving at the destination web page. We may, now or in the future, track this click-through data to help us determine interest in particular topics and measure the effectiveness of our communications.

Web Beacons, Log Files & Pixel Tags

WCC collects certain non-personally identifiable information through the use of web beacons and log files. Such information may include your IP address, browser type, Site page usage, and whether or not the emails we send are opened or not.

We may work with other companies who place cookies or web beacons on our Sites. We do not have access or control over these cookies. These companies help operate our websites and provide you with additional products and services. They are subject to confidentiality agreements with WCC and other legal restrictions. WCC does not permit any of these companies to collect PII using cookies or web beacons on our websites. Certain functionalities related to the provision of additional products and services require marketers to share website usage information about visitors to the Site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. To this end, WCCs third-party advertising company makes a note of some of the pages you visit on the Site through the industry standard practice of using pixel tags.

How we secure and protect your information

When sensitive information is entered on our Site, secure server software (“SSL”) is applied to encrypt all of the information you input before it is sent to us. Please note, we do business internationally but our computer systems are currently based in the United States or Canada. As a result, your personal data will be processed by us in North America where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. If you share any PII with us, you agree to this Privacy Policy and you consent to the transfer of all information you provide to the United States and/ or Canada.

You may also choose not to provide us with certain information, but that may result in you being unable to use certain features on our Sites because such information may be required in order for you to: request or download a document, schedule a call, initiate a chat, leave a review or feedback, enter a contest or promotion, enroll a trip member, or initiate any other type of transaction on our Sites.

Third parties may unlawfully attempt to hack or access transmissions or private communications.

We follow widely-accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Third party links and websites

Our website contains links to third party websites that have their own privacy policies or statements. This Privacy Policy is not applicable to your activities on those third party websites, and we have no responsibility or liability for the content or activities of those linked sites. It is your duty to consult the respective policies of those third parties in order to understand how they protect your privacy.

WCC may run Promotions on third party social media platforms (such as Facebook, Instagram or YouTube). Any information you might post to our public web pages run on such platforms is subject to the privacy policy for these third-party platforms and not WCC. This Privacy Policy only applies to information submitted privately, securely and directly to WCC.

Information transfers

The information you provide is protected against unauthorized access and is not sold to or shared with third parties unless necessary as in the following:

  • required to by law enforcement agencies;
  • to service providers engaged by us to execute certain activities including payment processing, mail or e-mail distribution, and other technical and processing functions, such as maintaining data integrity, programming operations, user services, or technology services; and
  • Account or other information as part of a merger, sale, or other business transfer.
Notice for parents or legal guardians

If you are a parent or legal guardian of a child under the age of 13, you have the right to review, have deleted, or otherwise prevent third party disclosure of your child’s information. If your child under the age of 13 may have provided us with personal information without your consent, please contact us in any manner described in the “Contact Us” section below for help.

Privacy policy changes

We reserve the right to amend this Privacy Policy at any time. Your use of our website after changes to this Privacy Policy are posted constitutes your acceptance of those changes.

Contact us

If you have any questions or concerns regarding this Privacy Policy or your information, we invite you to contact us in any of the following ways:

Email to:          info@westcoastconnection.com

Call:                 (914) 835-0699

Mail us at:

Westcoast Connection
154 East Boston Post Road
Mamaroneck, NY 10543